The Mandatory Mediation program offers an opportunity for landlords and tenants to discuss issues related to increases in monthly rent greater than 5% over a 12-month period.
In mediation, a neutral third-party, called a mediator, facilitates discussion between tenants and landlords with the goal of amicably settling a dispute. Mediation does not guarantee a reduction in any rent increase and tenants are required to pay all rent legally due to the landlord during the mediation process. Both landlords and tenants are required to participate fully in the mediation process. If a landlord does not participate in good faith, the rent increase in question may be deemed invalid.
The program applies only in participating Marin jurisdictions:
- Unincorporated Marin County
- City of San Rafael
You can use our jurisdiction look-up tool to confirm your location. The program applies to all rentals in participating jurisdictions at no charge.
How to Apply
To request mandatory mediation services, complete the request form below. Your request will be routed to staff in the Consumer Protection Unit at the District Attorney's office who manage the landlord/tenant mediation program.
Voluntary Mediation Services
The District Attorney's Office continues to offer voluntary mediation services through its Consumer Protection Unit. The program provides free dispute resolution services to tenants and landlords who seek facilitated conversation of disputes including those relating to repairs, security deposits, and evictions or lease terminations.
These services are available to all rentals throughout Marin, in both incorporated (such as the City of Novato or Town of San Anselmo) and unincorporated areas.